Privacy Policy
Privacy Policy
Effective Date: June 18, 2026
Effective Date: June 18, 2026
IRON RX / IRON MED RX (“IRON RX,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an intake form, create an account, communicate with us, or use our telehealth-related services.
IRON RX / IRON MED RX (“IRON RX,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an intake form, create an account, communicate with us, or use our telehealth-related services.
Information We Collect
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, date of birth, shipping address, billing information, health-related intake information, order information, and communications with our support team. We may also collect technical information automatically, including IP address, browser type, device information, pages visited, referral source, and analytics or advertising identifiers.
We may collect personal information that you provide directly to us, including your name, email address, phone number, date of birth, shipping address, billing information, health-related intake information, order information, and communications with our support team. We may also collect technical information automatically, including IP address, browser type, device information, pages visited, referral source, and analytics or advertising identifiers.
How We Use Information
How We Use Information
We use information to operate our website and services, process intake forms, support provider review, communicate with you about your inquiry or account, process payments, provide order and shipping updates, send refill reminders, respond to support requests, improve our services, comply with legal obligations, and prevent fraud or misuse.
We use information to operate our website and services, process intake forms, support provider review, communicate with you about your inquiry or account, process payments, provide order and shipping updates, send refill reminders, respond to support requests, improve our services, comply with legal obligations, and prevent fraud or misuse.
Email and SMS Communications
Email and SMS Communications
By submitting your contact information through our website, intake form, account creation flow, checkout, or other opt-in process, you consent to receive communications from IRON RX related to your inquiry, account, provider review, checkout, order status, refill reminders, support, and related patient lifecycle updates. SMS messages may include transactional and service-related reminders. Message and data rates may apply. You may opt out of SMS by replying STOP. You may opt out of marketing emails by using the unsubscribe link in applicable emails.
By submitting your contact information through our website, intake form, account creation flow, checkout, or other opt-in process, you consent to receive communications from IRON RX related to your inquiry, account, provider review, checkout, order status, refill reminders, support, and related patient lifecycle updates. SMS messages may include transactional and service-related reminders. Message and data rates may apply. You may opt out of SMS by replying STOP. You may opt out of marketing emails by using the unsubscribe link in applicable emails.
Sharing of Information
Sharing of Information
We may share information with service providers and partners who help us operate our platform, including technology providers, payment processors, email and SMS providers, analytics providers, customer support tools, healthcare provider networks, pharmacies, and fulfillment partners. We do not sell your personal information to advertisers. We may disclose information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer.
We may share information with service providers and partners who help us operate our platform, including technology providers, payment processors, email and SMS providers, analytics providers, customer support tools, healthcare provider networks, pharmacies, and fulfillment partners. We do not sell your personal information to advertisers. We may disclose information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer.
Health Information
Health Information
Certain health-related information may be collected as part of your intake and care process. Healthcare services may be provided by independent licensed medical providers or provider networks. Their use of protected health information may be governed by applicable healthcare privacy rules and separate notices of privacy practices.
Certain health-related information may be collected as part of your intake and care process. Healthcare services may be provided by independent licensed medical providers or provider networks. Their use of protected health information may be governed by applicable healthcare privacy rules and separate notices of privacy practices.
Cookies and Tracking
Cookies and Tracking
We may use cookies, pixels, analytics tools, and similar technologies to operate the website, measure performance, understand user behavior, and improve our services. You can control cookies through your browser settings.
We may use cookies, pixels, analytics tools, and similar technologies to operate the website, measure performance, understand user behavior, and improve our services. You can control cookies through your browser settings.
Data Security
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
Data Retention
Data Retention
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Your Choices
Your Choices
You may request to update, access, or delete certain personal information by contacting us. You may unsubscribe from marketing emails using the unsubscribe link and opt out of SMS by replying STOP.
You may request to update, access, or delete certain personal information by contacting us. You may unsubscribe from marketing emails using the unsubscribe link and opt out of SMS by replying STOP.
Children’s Privacy
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.
Contact Us
Contact Us
If you have questions about this Privacy Policy, contact us at: IRON RX / IRON MED RX. Email: help@ironmedrx.com. Phone: (786) 772-7545. Address: 131 Continental Dr. Ste 305, Newark, DE 19713.
If you have questions about this Privacy Policy, contact us at: IRON RX / IRON MED RX. Email: help@ironmedrx.com. Phone: (786) 772-7545. Address: 131 Continental Dr. Ste 305, Newark, DE 19713.
The assessment made available on the IRON website does not create a doctor-patient relationship between the individual completing the assessment and IRON.
OpenLoop Health, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to determine if an individual does not qualify for GLP-1s. The answers an individual provides to the IRON assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication, and an OpenLoop Health clinician will meet with an individual after checkout to determine if they qualify for a prescription.
OpenLoop Health clinicians retain the decision to prescribe compounded GLP-1s to patients.
All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment plan that includes compounded GLP-1 medications and consultations with medical professionals. Customers reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results from compounded medications found on the IRON platform may vary and be affected by an individual's adherence to the program and their clinician's recommendations.
Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider's medical judgment, which is informed by a telehealth consultation and medical history.
We encourage all prospective users of compounded medications to speak with their provider about the specific risks and benefits that may come with the use of compounded medication. IRON does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.
The assessment made available on the IRON website does not create a doctor-patient relationship between the individual completing the assessment and IRON.
OpenLoop Health, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to determine if an individual does not qualify for GLP-1s. The answers an individual provides to the IRON assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication, and an OpenLoop Health clinician will meet with an individual after checkout to determine if they qualify for a prescription.
OpenLoop Health clinicians retain the decision to prescribe compounded GLP-1s to patients.
All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment plan that includes compounded GLP-1 medications and consultations with medical professionals. Customers reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results from compounded medications found on the IRON platform may vary and be affected by an individual’s adherence to the program and their clinician’s recommendations.
Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider’s medical judgment, which is informed by a telehealth consultation and medical history.
We encourage all prospective users of compounded medications to speak with their provider about the specific risks and benefits that may come with the use of compounded medication. IRON does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.
© 2026 IRON Peptides. All rights reserved