Privacy Practices
Privacy Practices
Effective Date: June 18, 2026
Effective Date: June 18, 2026
This Notice of Privacy Practices describes how certain health information may be used and disclosed in connection with telehealth-related services available through IRON RX / IRON MED RX.
This Notice of Privacy Practices describes how certain health information may be used and disclosed in connection with telehealth-related services available through IRON RX / IRON MED RX.
Our Role
Our Role
IRON RX / IRON MED RX operates a telehealth-related platform and may work with independent licensed medical providers, provider networks, pharmacies, technology vendors, and support services. Medical care, if provided, is delivered by licensed medical professionals or provider networks, not by IRON RX directly.
IRON RX / IRON MED RX operates a telehealth-related platform and may work with independent licensed medical providers, provider networks, pharmacies, technology vendors, and support services. Medical care, if provided, is delivered by licensed medical professionals or provider networks, not by IRON RX directly.
Health Information
Health Information
When you complete an intake form, create an account, communicate with support, or participate in provider review, you may provide health-related information. This may include medical history, current medications, allergies, treatment goals, eligibility information, and other information relevant to provider review.
When you complete an intake form, create an account, communicate with support, or participate in provider review, you may provide health-related information. This may include medical history, current medications, allergies, treatment goals, eligibility information, and other information relevant to provider review.
How Information May Be Used
How Information May Be Used
Health-related information may be used to:
Health-related information may be used to:
Review intake submissions
Support provider evaluation
Determine whether treatment may be appropriate
Coordinate pharmacy processing when applicable
Provide customer support
Send transactional updates and refill reminders
Maintain records
Comply with legal, regulatory, and safety obligations
Review intake submissions
Support provider evaluation
Determine whether treatment may be appropriate
Coordinate pharmacy processing when applicable
Provide customer support
Send transactional updates and refill reminders
Maintain records
Comply with legal, regulatory, and safety obligations
How Information May Be Shared
How Information May Be Shared
Information may be shared with parties involved in providing or supporting services, including healthcare providers, provider networks, pharmacies, payment processors, technology vendors, communication platforms, support teams, and compliance-related service providers.
Information may be shared with parties involved in providing or supporting services, including healthcare providers, provider networks, pharmacies, payment processors, technology vendors, communication platforms, support teams, and compliance-related service providers.
Your Rights
Your Rights
Depending on applicable law and the parties involved in your care, you may have rights to access, request correction of, or request restrictions on certain health-related information. You may contact us for assistance, and where appropriate, requests may be routed to the relevant provider network or covered entity.
Depending on applicable law and the parties involved in your care, you may have rights to access, request correction of, or request restrictions on certain health-related information. You may contact us for assistance, and where appropriate, requests may be routed to the relevant provider network or covered entity.
Safeguards
Safeguards
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure.
Questions
Questions
For questions about privacy practices, contact: IRON RX / IRON MED RX. Email: help@ironmedrx.com. Phone: (786) 772-7545. Address: 131 Continental Dr. Ste 305, Newark, DE 19713.
For questions about privacy practices, contact: IRON RX / IRON MED RX. Email: help@ironmedrx.com. Phone: (786) 772-7545. Address: 131 Continental Dr. Ste 305, Newark, DE 19713.
The assessment made available on the IRON website does not create a doctor-patient relationship between the individual completing the assessment and IRON.
OpenLoop Health, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to determine if an individual does not qualify for GLP-1s. The answers an individual provides to the IRON assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication, and an OpenLoop Health clinician will meet with an individual after checkout to determine if they qualify for a prescription.
OpenLoop Health clinicians retain the decision to prescribe compounded GLP-1s to patients.
All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment plan that includes compounded GLP-1 medications and consultations with medical professionals. Customers reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results from compounded medications found on the IRON platform may vary and be affected by an individual's adherence to the program and their clinician's recommendations.
Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider's medical judgment, which is informed by a telehealth consultation and medical history.
We encourage all prospective users of compounded medications to speak with their provider about the specific risks and benefits that may come with the use of compounded medication. IRON does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.
The assessment made available on the IRON website does not create a doctor-patient relationship between the individual completing the assessment and IRON.
OpenLoop Health, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to determine if an individual does not qualify for GLP-1s. The answers an individual provides to the IRON assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication, and an OpenLoop Health clinician will meet with an individual after checkout to determine if they qualify for a prescription.
OpenLoop Health clinicians retain the decision to prescribe compounded GLP-1s to patients.
All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment plan that includes compounded GLP-1 medications and consultations with medical professionals. Customers reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results from compounded medications found on the IRON platform may vary and be affected by an individual’s adherence to the program and their clinician’s recommendations.
Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider’s medical judgment, which is informed by a telehealth consultation and medical history.
We encourage all prospective users of compounded medications to speak with their provider about the specific risks and benefits that may come with the use of compounded medication. IRON does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.
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